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Cancel payment already sended

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Ssankaran
Contributor

Cancel payment already sended

I want some questions
1 ACCEPTED SOLUTION

Accepted Solutions
kernowlass
Esteemed Advisor

Re: Cancel payment already sended

@Ssankaran 

 

difficult to understand you but if you sent funds and its showing as payment or completed and the seller does not send the item then open a dispute for non receipt of item by clicking on the transaction and using the resolve a problem link at the bottom of that details page. if the payment went to the wrong person and they won't refund then open a dispute for non receipt and make sure you escalate to a claim.


Advice is voluntary.
Kudos / Solution appreciated.

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3 REPLIES 3
kernowlass
Esteemed Advisor

Re: Cancel payment already sended

@Ssankaran 

 

To cancel a completed payment you would need to contact the merchant you purchased from and request a cancellation and refund.

Paypal covers you for non receipt of item or item received but not as described but can't cancel orders for you.


Advice is voluntary.
Kudos / Solution appreciated.
Ssankaran
Contributor

Re: Cancel payment already sended

I got the receipt as the money I sent had gone to them but the recipient of it was my mail damaged Says. If I ask him to return the money I sent him he says I don’t know but the paypal shows that the money has gone to him. All I do now is think of the money I sent as dead and I'm dead
kernowlass
Esteemed Advisor

Re: Cancel payment already sended

@Ssankaran 

 

difficult to understand you but if you sent funds and its showing as payment or completed and the seller does not send the item then open a dispute for non receipt of item by clicking on the transaction and using the resolve a problem link at the bottom of that details page. if the payment went to the wrong person and they won't refund then open a dispute for non receipt and make sure you escalate to a claim.


Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post