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Cancel a suscription

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Debbi0816
Contributor

Cancel a suscription

I need to cancel future payments for an account for reading books. I tried to hit more at the bottom but there is no where it states to cancel subscriptions.
1 ACCEPTED SOLUTION

Accepted Solutions
Hemerk
PayPal Employee

Re: Cancel a suscription

Hi @Debbi0816  and @lindyloo98312 

Thank you for reaching out to the PayPal Community Forum!

 

You may follow the instructions in the link below. There are steps available whether you use the PayPal app or a computer browser.

https://www.paypal.com/us/smarthelp/article/how-do-i-cancel-a-billing-agreement,-automatic-recurring...

 

Hope this helps!

Kudos and Solved are highly appreciated.

View solution in original post

3 REPLIES 3
lindyloo98312
New Community Member

Re: Cancel a suscription

I too am trying, without success, to cancel a recurring payment. I'm about ready to tear my hair out and cannot understand why paypal is making this so difficult.

Hemerk
PayPal Employee

Re: Cancel a suscription

Hi @Debbi0816  and @lindyloo98312 

Thank you for reaching out to the PayPal Community Forum!

 

You may follow the instructions in the link below. There are steps available whether you use the PayPal app or a computer browser.

https://www.paypal.com/us/smarthelp/article/how-do-i-cancel-a-billing-agreement,-automatic-recurring...

 

Hope this helps!

Kudos and Solved are highly appreciated.

View solution in original post

johnmonticello
New Community Member

Re: Cancel a suscription

March 11, 2021 On my desktop using chrome browser: Login to PayPal - hover over your name at top right - select Account setting from the dropdown menu - Click Money, Banks and Cards from left side --scroll way down to "Set automatic payments" button - click that button to display "My Preapproved Payment"-- By Status click cancel - confirm cancellation.