Cancel a purchase
Chara03
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Posted on
May-23-2019
02:33 PM
I downloaded one app and it said 5 euro per month.. and it got me 64.99 euro for ALL the year.. and i didnt want to for the whole year i just wanted to try the app.. id i cancel my registration do i get a refund?
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PayPal_JonK
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May-28-2019
09:44 AM
Hello @Chara03,
Welcome to the PayPal Community! I'm sorry to hear about your recent experience purchasing that app. I can definitely understand how frustrating that can be. I would recommend reaching out to the company you purchased it from first to see if they can assist with a refund. If they are unable to, I would recommend Reporting this as a Billing Issue in your Resolution Center.
Best of luck!
- Jon K
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