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Cancel a payment

Reishaf
New Community Member

Cancel a payment

I authorized a payment to a merchant. Paypal notified me of the pending payment but the transaction did not go through on the merchants end so I would like to cancel the transaction on the Paypal website. However, when I go to the movements page, I'm not even seeing the transaction. Please I need help with this matter urgently.

Thanks!

1 REPLY 1
PayPal_Tricia
Moderator

Re: Cancel a payment

Hi @Reishaf

 

Sorry to hear of the concern. 

 

Is the transaction reflecting on your account now? If yes, what is the status of the payment? 


Thanks, 
PayPal_Tricia

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