Cancel Auto Payments

Dell14z
Frequent Contributor
Frequent Contributor
I need to cancel an auto payment. How do I do this?
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4 REPLIES 4

Sharingiscaring
PayPal Employee
PayPal Employee
Hi @Dell14z,

Welcome to the PayPal Community! I've found this article that may help:

https://www.paypal.com/us/smarthelp/article/FAQ2254

If this post, or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.
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Dell14z
Frequent Contributor
Frequent Contributor
Thank you. My iPhone and iPad have no links at the bottom of the page. There is no more link anywhere. I have no access to a computer and have to cancel payments
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leefoo
Contributor
Contributor

Thanks for that, but that article says:

 

  • Tap the Settings icon in the top-right corner.
  • Tap Automatic Payments.

I have no Settings Icon in the top right corner. I have a bell, a wheel and 'logout'.

 

C;icking on the wheel icon, shows NO Automatic Payments selection.

 

So....how do I do this? I need to cancel a monthly autopayment.

 

Thank you

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@leefoo 

 

Check if you had a subscription set up...
Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > "manage pre-approved payments''.


Advice is voluntary.
Kudos / Solution appreciated.
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