Can you counter partial refund amount in Dispute case?

drewhouse
New Community Member

Seller and I agreed to a higher partial refund offsite than what he offered through Paypal. Can I counter his offer after I decline the inital offer or will it go straight to Paypal to decide the case?

 

He was suppose to refund me last week and I dont want to talk to him outside of Paypal after I gave him a deadline to send my money back which has passed

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@drewhouse 

 

You can negotiate with the seller during the dispute phase, once escalated to a claim paypal then get involved.


Advice is voluntary.
Kudos / Solution appreciated.
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