Can't solve negative balance

rvznb
Contributor
Contributor

Hi,

So i had to do a refund and now i have a negative of -88usd

when i try to add money i get the following errer: " There's a problem with adding money to your account. "

so i sold another item and now the money gets held back till i pay back my negative amount.

so i can't add money from my bank and i can't use the money i get from selling items.

what is the best thing to do now ?

( i have a business account )

Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@rvznb

 

You can normally pay via a card over the phone to customer services.


Advice is voluntary.
Kudos / Solution appreciated.
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