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I have a subscription for a newspaper that is paid monthly through PayPal. I added Chase Pay credit cards to my PayPal account. I would like to use a Chase Pay card for the payment but they don't show up as options for Automatic Payments, only bank accounts and non-Chase Pay cards appear as options. Is there a way to use Chase Pay cards for automatic payments?
I found a way to add your Chase card for automatic payments, just enter it in manually and either delete the Chase pay option or have them both, now I am able to select my Chase card (the one I entered manually) and still see the Chase pay option as well.
Appreciate mentioning the workaround, but this is unacceptable. This is clearly a bug/system issue. We should not have to enter our credit card twice in our account to use for Automatic Payments. I reached out to customer service who told me they could help update the billing with Vendor on my behalf, but I declined and requested I be given the option to report this to merchant services IT. Working on that now.
Just finished submitting ticket with IT with screenshots. Hopefully will have more information on bug fix/resolution soon.
This happened to me too and is clearly a design flaw/bug.
This doesn't only happen for Automatic Payments.
I just called about this as well and was told it's a problem with paying online with Chase Bank. I don't think that's the case either, especially if you are able to pay using the cards when entered manually.