Can't receive payment

Igbobueze
New Community Member

Good day community, I created a donate button for my website and when I tried to complete a donation through the website, I kept getting error messages that says "<removed>can only accept donations from their website, visit their website for further instructions". Please what do I do?

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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @Igbobueze. I'm sorry to hear you're having a problem with a donation button. I see from your Community profile that your PayPal account reflects Nigeria as the country of registration. I'm also sorry for any inconvenience, but it's not possible for customers in Nigeria to receive payments via PayPal, so any button you add to your website will not work.

 

Until PayPal is able to add the feature of receiving payments for customers in Nigeria, I can only recommend that you investigate other payments solutions for this aspect of your online activity.

 

I hope this is helpful. Thanks for being a part of the PayPal Community.

 

Sincerely,

 

Michael

PayPal_Michael

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