Can’t receive money

MarinaM1q
New Community Member
Hello. My friend tried to send me some money, but there’s some message “This recipient accepts PayPal payments only through their website. To complete this payment, please go to their website and follow their instructions, or email the recipient for instructions. If you continue to encounter problems, please contact customer service”. Help me, please! Maybe I have to change some customization. Thank you
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@MarinaM1q 


The option to receive paypal payments is sadly not available in the Ukraine.
You can only send payments for purchases funded by your (confirmed) credit card.

Paypal varies a lot country to country and can only offer the services that the banks / governments of that country allow it to offer.
There are quite a few countries unable to receive paypal payments.

https://www.paypal.com/ga/webapps/mpp/ua/residence-full


Advice is voluntary.
Kudos / Solution appreciated.
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MarinaM1q1
New Community Member

Thank you so much!

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