Can't receive donations or merchandise payments on our website suddenly

Dave105
Contributor
Contributor

A donor attempted to contribute to our organization recently and received an error message. A similar error message was sent to our website when someone tried to purchase something...

 

"PayPal Pro payment failed (Correlation ID: 753ecfbe9a6b5). Payment was rejected due to an error: (10548) “This transaction cannot be processed. The merchant’s account is not able to process transactions.” Order status changed from Pending payment to Failed."

 

I see references to error code 10548 all over the community, but I have yet to find a solution. Help!

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