Can't pay with paypal balance

dilinasankha
Contributor
Contributor

Hi,

 

I can pay with my Paypal balance it needs to add credit card/debit card, my balance has different currencies (USD & MYR), 2019-06-04 I already paid $15.86 payment for eBay purchase, also today try to pay $9.70 to eBay purchase after that I got that message,please help me to solve my problem.

  • $8.71
  • 10.00 MYR

 

  • Total 11.04

 

 Thanks,

Dilina Madhusankha

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1 REPLY 1

PayPal_Gwen
Moderator
Moderator

Hi @dilinasankha,

 

Thank you for reaching out. Typically if you're trying to make a purchase and you're getting the error message requesting that you add another card even though you have a balance, this actually usually means that the payment is being blocked by our security system. If this is the case, I would attempt the payment at a later date or link and confirm another funding source to use. 

 

Thanks and welcome to the PayPal Community!

-Gwen

 

 

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