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Can't get refund

New Community Member

Can't get refund

HI, 👋

I just joined PayPal and need some help. I got an email that says the seller did a refund and I need to register to be able to get the money.
I followed a link in the email and registered and it showed a success message that said I got the money, but I couldn't find it in my balance. again I tried to follow the link from the email and now it says "We're sorry, but that transaction no longer exists."
now seller says that he is trying to do it again but getting this error "This recipient accepts PayPal payments only through their website....."
I am in Armenia and can't request money.
How can I get the refund done