Can't find my refund

vishnusngh
New Community Member
I got a refund from Financial Times of 68$ on 15th June which after converted into indian rupees refunded back to my account on the same day but still after 16 days, I am unable to find out where my money went, I didn't received the amount in my debit card in which it was refunded neither it is in wallet. Please help me out as I urgently need that money.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@vishnusngh 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).


Advice is voluntary.
Kudos / Solution appreciated.
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