Can't claim money

Splejy
Contributor
Contributor

Hello! So I won some money on a tournament online and I got a mail to claim it, but when I hit the link I get an error, 404 not found. I'm gonna upload the photos.Untitled.pngUntitled2.png

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PayPal_Siobhan2
Moderator
Moderator

Hi Splejy, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

In order to receive funds into your PayPal account, your email address must be confirmed and you must have the specified currency registered on your PayPal account. 

 

To confirm your email address please follow these steps: 

  1. Go to settings.
  2. Click Update next to the email address you want to confirm.
  3. Click Confirm this email and we'll send you an email.
  4. In the email we send you, click the Confirm your email button to complete the confirmation process.

To add a currency to your PayPal account please follow these steps: 

 

  1. Click Details next to your balance.
  2. Click Manage currencies.
  3. Select the currency you want and click Make Primary.

Your primary balance is your default currency. Your default currency is used to send and request payments.

 

- Siobhan 

 

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