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Can't accept donations from Japan?

New Community Member

Can't accept donations from Japan?

We are registered as a Charity with PayPal but when people in Japan try to donate they get the error "Donations to this recipient aren't supported in this Country".


Is this something we have misconfigured on our end or does PayPal not accept from Japan? I can't find much on this except for one post from 2013 with no resolution.


Thanks for any help!