cancel
Showing results for 
Search instead for 
Did you mean: 

Can't Find my Refund...

EdizonDJ
Member

Can't Find my Refund...

Paypal says my money is already refunded but I checked my Paypal balance and my bank account, the money isn't there... It was already marked completed by Paypal but my balance has not changed. Where's the refunded money? I used my debit card during my transaction. Pls. guide, thanks in advance!! 

1 REPLY 1
kernowlass
Esteemed Advisor

Re: Can't Find my Refund...

@EdizonDJ 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



Advice is voluntary.
Kudos / Solution appreciated.