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Can not paying invoice and account limitation

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Contributor

Can not paying invoice and account limitation

Dear paypal Community

 

I have some question :
1. I got some problem with my account i can not pay my invoice from namecheap.com and also yubster.com . I saw some post in paypal community said that maybe it came from card expiry, but my card expired at 2021.
2. Is my account got limited?
3. I've upload my documents to comply your regulations but it still not approved. And in my paypal dashboard there's notification

 

"Thanks for using your PayPal account! To comply with regulatory requirements, we need to confirm your identity as the account owner. This will also help you avoid account limitations."

 

FYI : I upload ID Card and also residential document, if i am not forget

 

4. How long process to get approved

 

Regards