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Can not Find Refund

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Contributor

Can not Find Refund

I received a refund on Nov 10th and it said it would take a few days to process. The refund said it was pending. I checked the refund status yesterday and it said it had been complete.  The refund is not in any of my bank account history and not in my Paypal balance. I contacted PayPal's message system with no response yet.

1 REPLY 1
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Esteemed Advisor

Re: Can not Find Refund

@Daisy223 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212



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