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Buyer states she has paid me, but it doesnt show on my account

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New Community Member

Buyer states she has paid me, but it doesnt show on my account

I need help, I have a buyer who insist that they have paid me, but there is nothing on my end that shows that she had paid. On my account, it states, invoice was sent. What can I do to show her that it has not been paid? I sent her a picture of the invoice.