Business payment on hold

yshachan
New Community Member
I want to downgrade my business account to personal but I'm having hard time to contact customer service as I am from Philippines. Is there any way to downgrade my account without fees? I tried to transfer money to my business account and my payment has been on hold. Please hell me with this. I just want to downgrade my business account to personal account and link my gcash to my account.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@yshachan 

 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.






Advice is voluntary.
Kudos / Solution appreciated.
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