Blank page issue when trying to send money

tlscapital
Contributor
Contributor

Hello there, since Sunday morning I am unable to open the 'send money' page as it download the page to get a blank page with still the Paypal tool bar on top and the little 'help', 'contact us' and 'security' buttons below left. What is going on and how to solve this issue ? Cheers, Tim

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PayPal_JonK
Moderator
Moderator

Hello @tlscapital,

 

Thanks for reaching out! It sounds like you're running into some browser-related issues. I would recommend clearing your browser's cache, cookies, and history or possibly using a different browser to try to send money. Good luck!!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.

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PayPal_JonK
Moderator
Moderator

Hello @tlscapital,

 

Thanks for reaching out! It sounds like you're running into some browser-related issues. I would recommend clearing your browser's cache, cookies, and history or possibly using a different browser to try to send money. Good luck!!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
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