Been robbed too

jicetp
Contributor
Contributor

Hi

 

I have recently made a payment for an item posted on the German Ebay KleinAnzeige.

Since the payment, no news from the seller.

 

As he asked me to make the Pay to a Friend so I had to pay the Paypal charges, Paypal refuses to investigate the issue.

Nor Ebay, who claims that it's not their concern and that I should file a police report.

 

Whats your opinion  ?

 

Thanks

 

JiCe

 

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@jicetp 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no Buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his paypal fees and negates your buyer protection at the same time.
You would also not be able to open a dispute apart from one citing an unauthorised transaction but that would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




Advice is voluntary.
Kudos / Solution appreciated.
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jicetp
Contributor
Contributor

Hello

 

I now understand the specs about the different way of using Paypal.

It didnt occur to me that some people could use this to their advantage.

 

However, since I am a Paypal customer for a long time now, I am greatly disappointed that they offer no help whatsoever.

Be it Ebay or Paypal, nobody cares about my being scammed.

 

Paypal has the bank # of its customers and they dont seem to want to help me with my case.

 

Which is why I am a bit annoyed, since now, I have to fill a complain form from the Police .

 

thanks for your help

 

JiCe

 

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