Been granted refund but no sign of it on PayPal

[TINYOODLE1986]

I have been granted a refund by PayPal by my seller, have a transaction ID- yet there is no sign of it being paid back into my paypal or bank account. How do I find out where my money is? Thank you

[Anonymous_User]

As this is a public community and unfortunately no one here can look at account info, what we can tell you is how your money is refunded depends on how you made the original payment.   Note, times can range from a week plus up to 30 days depending on where the money is being credited back to.

* If you paid with a credit card, the money is refunded to your card.
* If the card you paid with is closed or invalid, the money will still be refunded to your credit card account.
* If you paid with your bank or PayPal account balance, the money is refunded to your PayPal account.  After you have received the refund, you can withdraw money from your PayPal balance to your bank account.
* If you paid using a credit card and your PayPal account balance, the amount paid by credit card is refunded to your card. The remaining amount is refunded to your PayPal account.
* If you paid using PayPal Credit, the amount is refunded to your PayPal Credit account.
* If you paid with a debit card, the amount is refunded to your debit card.  If the refund cannot be applied to your debit card, it will be applied to your PayPal balance.

Refunds to credit or debit cards can take up to 30 days depending on the card company involved.

[kernowlass · Accepted solution]

@TINYOODLE1986

If you funded the original Paypal payment to the seller with a debit or credit card then it won't go back to your paypal balance.

Once marked as completed it will automatically go back to your bank account or credit card but takes up to a week to process through to the bank and a bit longer for a c.c (Paypal say allow 30 days but I have never waited longer than a week for mine, the last one taking 4 days).