Balance Concern

Sherwin_Salonga
Contributor
Contributor

I just checked my balance today, and saw negative value, It's kinda scary as I'm just using Paypal Normally to receive payment, after checking activity and the balance, a few moments it returned back to normal.

Is this something that I should be concern about? I'm worried that the future money that I will receive on my account will not be added properly

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PayPal_Callie
Moderator
Moderator

Hi @Sherwin_Salonga

 

Welcome to the PayPal Community! I know how important it is to understand why a negative balance may happen. A common reason a negative balance may happen is due a dispute being filed on a payment that you received. Another reason could be that there was an issue completing a payment. If you suspect unusual activity, you can find more information in the link shared above. 

 

If you've resolved your negative balance, you should be fine receiving payments moving forward. If you have additional questions or concerns, you can always reach us through Facebook, Twitter, or by going to the bottom of any PayPal page under "Help" or "Contact."

 

- Callie 

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