Bad Card

mikaelabeth
New Community Member

Hello, Community! 

 

I sent money to my bank card from my PayPal account. 

 

Turns out somehow my bank decided to report my card as lost and deactivated the card. A new one won't be here for up to two months! The money I had was all that we had to get us through until payday (2 weeks away). How do I get my money back? 😞

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1 REPLY 1

PayPal_Lisa
Moderator
Moderator

Hi @mikaelabeth,

 

Great question! Although the bank card has been canceled, the money should still post to the account as the bank account information should not have changed. I recommend reaching out to the card issuer for more details. If by chance the money is rejected by the bank, it should return to the PayPal balance.

 

Lisa

 

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