Automatically payment refund to customer

[shahz]

Payment automatically refunded payment sent by my customers. Any reason please?

[sharpiemarker · Accepted solution]

@shahz 

Please contact customer service for assistance for specific account issues:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. Say "Live Agent" to the automated recording.

Or private message via social media:

Facebook: https://www.facebook.com/paypal

Twitter: @AskPayPal