Automatic payment cancelled but months later money taken from account

[Paulyw86]

I signed up for an automatic payment in March but I cancelled it a few days later. And today I check my account and an automatic payment has gone through even though the status is inactive. I have contacted the person but no reply, what do I do

[kernowlass]

@Paulyw86 

Click on the transaction and use the report a problem link to report it as a billing error?