Anyone know how to actually contact Paypal?

jphmrnt
New Community Member

My account has been blocking payments recently (I've never encountered this problem before) even if there is sufficient balances in my accounts linked. I keep getting the same fixed recommendation - to link a new card/confirm bank accounts. There are no options to contact Paypal Customer Service, even via e-mail. I've had a couple of subscriptions cancelled because of it.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jphmrnt 


Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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