Annoyed by automatic payment feature

Bubeets
Contributor
Contributor

I've been a paypal member for about 10 years.  In the past month, when I have clicked paypal as my payment method, after login I am taken to a screen asking if I want to add the merchant for auto payments from my account.  I NEVER want to do this, but there is no option to decline, only accept.

This means every time I make a payment now, I need to log back in to my account and deactivate automatic payments for these merchants.

If this doesn't stop, I will quit using paypal.  Is this a bug or are they just strongarming clients into this auto payment stream?

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1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome tot he PayPal Community.

 

Please double check with the merchant you are purchasing from to ensure it is not a subscription service you are setting up as this is not something we have come across.

 

-David R

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