Airline tickets refunded?!

Llcmarathoner
New Community Member

I made reservations for a flight on SW Airlines two days ago and paid with my PayPal account.  Today I received a notice from PayPal that my purchase has been refunded.  I called the airlines, and they told me that my reservation is still intact.  I don’t understand why I received a refund from PayPal!!!  I don’t want to lose my reservation!!!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Llcmarathoner 

 

Sorry but you would need to ask customer services why you received a refund on this one.
Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.

OR
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



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Kudos / Solution appreciated.
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