Adding a transaction which I paid as a guest to my account

jagarmarten
Contributor
Contributor

Hi.

 

I've paid for an order with PayPal but I wasn't signed in with my account - I paid as a guest. I received a receipt to the same email address I have my PayPal account registered with.

 

Is it possible to add this paid-as-guest transaction to my account? - I need it because I want to start a claim and it'd be a bit easier with a registered account.

 

Thanks a lot for your help, I really appreciate it.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@jagarmarten

 

 

you can report a claim by either phoning customer services OR contacting your card issuer for a chargeback.


Advice is voluntary.
Kudos / Solution appreciated.
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