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I had a return and had a balance on my account. I went to use and it was down to zero. Where did my balance go? I can't find it in my checking and I haven't used enough of the balance for it to be zeroed out.
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Do you mean refund???
If so then....
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
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Do you mean refund???
If so then....
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
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