Account balance vs. bank account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Why would my last purchase come out of my personal bank account rather than my account balance? Had plenty to cover the amount and it didn't give me the option to use the $ in my paypal account
- Labels:
-
Making a payment
-
Payment methods
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi DaveO19,
Thank you for your post and welcome to the community!
In general, our internal security system reviews every payment before it's approved. Occasionally, we must change a payment method. When this happens, it's not a reflection of you or your account activities, but rather we've noticed a pattern associated with higher-than-normal risk.
If your PayPal balance was not showing as an available payment method at checkout, it may mean that the system detected a high risk with that specific funding source and provided you with alternatives in order to complete the payment.
I hope this helps!
Martina
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives