Account balance not being charged
Tomiwa797
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Posted on
May-24-2021
07:58 PM
Hi guys, I have tried to make 7usd payment on fiverr.com, and I've been getting the following error messages: Sorry, we weren't unable to authorize your card. Please choose another way to pay. However, I have about 22usd balance and my account is set up to use my PayPal account balance first. Why am I getting this error and how do I fix this, please?
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Making a payment
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1 REPLY 1
PayPalMichelleW
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May-26-2021
02:32 PM
Hello @Tomiwa797,
I'm sorry to hear that you're having trouble making a payment. Here's an article from our Help Center on why the payment might be declined.
Thanks!
MichelleW
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