Account Verification

outloudhq
New Community Member

Hello all, i just setup my paypal account and it seems that one customer is about to pay me, however, paypal declined the payment as not secured. What to do? Thank you

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1 REPLY 1

MTS_Carlos
Moderator
Moderator

Hi @outloudhq,

 

There can be a number of reasons the payment was declined. Under this circumstance it would be best to have the sender of the payment contact PayPal Customer Solutions to determine the specific reason for the decline and to facilitate the payment going forward. 

 

Thanks,

 

Carlos

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