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Account Help

New Community Member

Account Help

Hello I used to have a business and accept payments but no longer do and I keep getting charged $19.99 every month for my PayPal monthly billing. How can I cancel this ASAP? Thanks and I appreciate any help!

Esteemed Advisor

Re: Account Help



Go to Account Settings (gear icon) > Money, banks and cards > Automatic payments > Set Automatic Payments

Click Merchant from list and select Cancel on the next page.


Or call customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Call early, during business hours, west coast time to try to get a US rep. 


Or private message via social media:

Facebook (US):

Twitter (US): @AskPayPal 

Kudos & Solved are greatly appreciated. 🙂