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Accidental transfer

SBKenn
Contributor

Accidental transfer

Help please.  I accidently transferred funds into the wrong Paypal account.  I only have the IBAN, not the email address or name on the payee.  How can I trace it and request a refund ?

Thanks

1 REPLY 1
PayPal_Ayesha
Moderator

Re: Accidental transfer

Hello @SBKenn,

 

Thank you for the post.

 

I am sorry to know that you have sent it to the wrong PayPal account. The best way to trace the funds is by contacting our customer support team through the options available on our website. Our advisors will look into your account and help you accordingly.

 

I hope this helps.
Ayesha