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Accidental double refund

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Accidental double refund

I had a donor that donated over three month, after his third donation he decided to stop donating and but accidentally reversed his donation. I decided to just go ahead and accept the reversal but he had done the reversal request twice, by accident. I did not realize that it was two different reversals and accepted both. How to I stop the one reversal? 

It is incredibly frustrating trying to find a human being at PayPal to talk to and I even on the message board, I just go around in circles as no one responds. 

Any advice would be appreciated.