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Accessing refunds

New Community Member

Accessing refunds

Good day to you all,


I bought a PS 4 in April and paid for it using my debit card. However, it was not delivered and I delayed making a follow up. Ebay says I can still claim using Paypal Resolution Center but I cannot see any activity in paypal. Kindly guide me how I can get my refund back.

Volunteer Advisor

Re: Accessing refunds



Did you pay by logging in to your paypal account or did you pay as a guest buyer to a seller that accepted paypal just using and entering your card details?


IF you used your card and did not log into your paypal account then..................

If you need to open a dispute for a 'guest buyer' transaction then you can.......

1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.

Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.