Accepting refund.

Nashmiah
New Community Member
I just received an offer for a refund they adjusted the amount and i want to Accept it but when ever i select accept offer there is am error saying something went wrong on our end and I can’t seem to accept the offer or message the vendor through that offer explaining the situation
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1 REPLY 1

PayPalMichelleW
Moderator
Moderator

Hi @Nashmiah,

 

I'm sorry to hear that you're having trouble accepting a refund.  For this situation, I would suggest you contact us to provide additional details.  To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter.  I hope this helps.

 

Thanks!

MichelleW

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