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Accepting payment

Contributor

Accepting payment

I got money sent to me and I’m trying to accept it but every time it says “ The amount you requested doesn’t cover the fee. Please withdraw more money” but I got sent $20 and the fee is only $.20. HELP!!
7 REPLIES 7
Esteemed Advisor

Re: Accepting payment

@Lexie20 

 

Do you have a bank account to withdraw for free to, instead of debit card? Then they won't charge the fee. Or, is this a situation where the error message is unrelated to the action you're performing? Accepting money does not incur a fee. The fee, if any will be taken out of the money received.

 

To contact customer service for assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
Contributor

Re: Accepting payment

I don’t have a bank account set up yet
Esteemed Advisor

Re: Accepting payment

@Lexie20 

 

Do you have a debit card added?


Kudos & Solved are greatly appreciated. 🙂
Contributor

Re: Accepting payment

yes I do
Esteemed Advisor

Re: Accepting payment

@Lexie20 

 

I think you have to have the bank account linked and confirmed to the PayPal account too.


Kudos & Solved are greatly appreciated. 🙂
Esteemed Advisor

Re: Accepting payment

@Lexie20 

 

The fee is deducted from amount of withdraw.


Kudos & Solved are greatly appreciated. 🙂
Highlighted
Esteemed Advisor

Re: Accepting payment

@Lexie20 

 

https://www.paypal.com/us/smarthelp/article/why-can't-i-transfer-money-to-my-bank-faq3988

 

Contact customer service for further assistance:

Log on, click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US or other contact options.

Call early, during business hours, west coast time to try to get a US rep. 

 

Or contact via social media:

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂