Absence of Pay by Credit Card on iPad & iPhone

Connie_PICC-Me
New Community Member

On PC's our PayPal payment box gives my customers the chance to pay by logging  into their PayPal account or by paying direct through a Credit Card.

 

However on tablet and iPhone (5s & 6 tested) the option to pay directly via credit card does not show - WHY.

 

Our customers tend to be older and may not, for whatever reason, wish to set-up a PayPal account and it is negatively affecting our business.

 

Connie.

 

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1 REPLY 1

Zubi
Contributor
Contributor

Hi all,

 

Same on Android Chrome. It seems to be related with the mobile/tablet layout.

 

As Connie said, many customers don't want to create an account. Money wasted for us and for PayPal.

 

Regards.

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