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About card not going through on ebay

New Community Member

About card not going through on ebay

My payments are denied on ebay and bank issuer says problem with paypal can you help?

1 REPLY 1
Moderator

Re: About card not going through on ebay

Hi @kallikalli,

 

Oh no! I'm so sorry to hear that and thank you for posting. Because there are several possibilities that could be causing the payments to fail, this really needs to be looked into by our customer service since we are not able to look into accounts via the Community forum. If you are still experiencing these declines, please follow the Help & Contact link at the bottom of the page, or you can also reach us on Facebook or at @AskPayPal on Twitter.  

 

I hope this helps and thank you again!
 

Michelle 

 

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