AIRPODS from Bearpod
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Had anyone used Bearpods for AirPods. I think they may be fake. Some of their info is definitely fake. They call themselves beaoplus on their site. Headphones online comes up on online PayPal receipt. Can't find them anywhere online. Thinking I made an error in judgement.
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I purchased a pair of Powerbeats Pro wireless pods from the same company but the site was memipods. They shipped me a fake/clone and when I questioned them the claimed they were real but they clearly are not. I had to dig through their site to find the beaoplus name as the parent company.
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This was a bit of a drawn out process but the short answer is yes. I had several emails with the memipods(bearpod) and they initially offered me 10% refund and I could keep the product. I said no and expected the full refund to which they replied with the email below:
Hi there,
Sorry again for the inconvenience. But if you insist on full refund, you have to send back the goods first and pay for the shipping fee. It will take you too much time and efforts because of the international shipping. The shipping fee sometimes can be dozens to hundreds. In addition, if the parcel is damaged or lost during the shipment, you will also be responsible for it. It is really not worth to do that.
So consider all of these reasons, how about we refund you 20% and you keep the goods, that is $32?
Wish you reconsider the matter.
Thanks & Best Regards
Anna
This was going nowhere so I filed a dispute with Paypal Credit and they refunded the full amount to my account this week. My advice is to work directly with Paypal and save yourself the headache of trying to deal with the fraudulent vendor. FYI, in their first email response to me they claimed the product was not a fake! It's interesting that there is no info on the website anymore. I mentioned this to Paypal too. Good luck. I hope you get your money back too.
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Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Paypal Credit - payment allocation in PayPal Credit Archives
- Purchased a fake product. in Disputes and Limitations Archives
- Problem with return in Disputes and Limitations Archives
- My dispute closed due to a bug in Disputes and Limitations Archives
- I need help resolving an issue with counterfeit Airpods Pro. in Disputes and Limitations Archives