ACCESSING FUNDS ON OLD PAYPAL ACCOUNT WHEN CHANGE EMAIL ADDRESS

ORIENTALBIRDCAG
New Community Member

Hi I recently changed my email address so had to change my Paypal address for payments made in my shop.  Trouble is I forgot to amend each listing and payment has now gone to my old email address paypal account and I can't access the money!  Can anybody help please?

many thanks

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@ORIENTALBIRDCAG

 

Can you re-add and confirm that old email address to your paypal account? If you can still access it and can add it the funds should come with it.

If not give customer services a call as they may be able to re-add it for you.

Failing that come back for my second line of attack / advice.


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weddingdance
Contributor
Contributor

I was so lucky; I followed OrientalBirdCage's advice and re-linked my old email address to my Paypal account. I still have access to the old email, so Paypal sent me a confirmation link. The first time I tried to confirm it, it didn't work. The second time it worked great and voila, there was my money. I don't know what would have happened if I didn't have access to the old email account. (Note to self: NEVER use a work email address for personal accounts.)

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kernowlass
Esteemed Advisor
Esteemed Advisor

@weddingdance 

 

I followed OrientalBirdCage's advice a

 

Really? And theres me thinking it was me that gave that advice.  🤔


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