A customer from South Korea cannot use my business account to pay me. Why? Can you help me?
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I need help.
I called Paypal at least 5 times and they always said that my registration is correct.
First I registered to Paypal for a personal account.
Doing business with a customer from South Korea,
They told me I must be registered for a business account,
which I did with some help of a Paypal agent.
Since this lady in South Korea is trying to pay the invoice I sent her and there
is nothing she can do. She called Paypal in her country, they answer
to her : I should register for a business account.
She even told me she will pay for one monthly fee of 30.$
What can I do?
Do you think I should ask to re-do a new registration for a business account?
This lady has been vey patient: at least 30 emails since she made her order.
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Not sure why she can't pay to your personal account?
Is she paying in your currency?
Advice is voluntary.
Kudos / Solution appreciated.
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Hello,
I sent the customer an invoice which is in Canadian dollars.
Should I sent an invoice in US dollars? May be the currency from
South Korea is not acccepted by Paypal? My customer wrote me
she buys in Texas.
Should I start a new subscription with Paypal?
Do you think the registration is not well done?
Huguette
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