7Payments not going through

Sydia
Contributor
Contributor
My payments are not going through
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@Sydia 

 

Payments to a seller?

Payments to you as a seller?

Are they pending?

Are they unclaimed?

Payments to your bank account or card?

Payments to your paypal account?

Payments to a company / website?

Payment for Ebay fees etc?

Payment for a subscription?

 

Funding source being used / is it verified?

Back up funding sources / are they verified?

Countries involved?

Currencies involved?

 

You need to give some information we can't just guess.


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Kudos / Solution appreciated.
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Sydia
Contributor
Contributor
Payments to several sellers
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Sydia 

 

And thats all the information you are going to give despite my extensive list of questions?

Sorry can't help anymore with that info.


Advice is voluntary.
Kudos / Solution appreciated.
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Sydia
Contributor
Contributor
I tried to purchase items on ebay and the payment option said"fix issue with paypal account". When I clicked on the link it said add a credit card. I did. I add both a visa debit and credit card to my profile and I am still unable to make purchases
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PayPal_Cristina
Moderator
Moderator

Hi @Sydia,

 

Thank you for your clarification.

 

If you receive an error message when trying to send a payment, it could be because:


- You may need to confirm the email address associated with your PayPal account.
- There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). Contact your bank or card issuer for more information.
- You have a limitation placed on your PayPal account (please, check your Resolution Center).
- The seller’s/recipient’s PayPal account is limited.
- You may need to go through a security check, so we can confirm your identity.

 

I hope this helps.

 

Cristina
 

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