7Payments not going through
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Payments to a seller?
Payments to you as a seller?
Are they pending?
Are they unclaimed?
Payments to your bank account or card?
Payments to your paypal account?
Payments to a company / website?
Payment for Ebay fees etc?
Payment for a subscription?
Funding source being used / is it verified?
Back up funding sources / are they verified?
Countries involved?
Currencies involved?
You need to give some information we can't just guess.
Advice is voluntary.
Kudos / Solution appreciated.
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And thats all the information you are going to give despite my extensive list of questions?
Sorry can't help anymore with that info.
Advice is voluntary.
Kudos / Solution appreciated.
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Hi @Sydia,
Thank you for your clarification.
If you receive an error message when trying to send a payment, it could be because:
- You may need to confirm the email address associated with your PayPal account.
- There may be an issue with the funding source you’ve selected (insufficient balance or declined transaction). Contact your bank or card issuer for more information.
- You have a limitation placed on your PayPal account (please, check your Resolution Center).
- The seller’s/recipient’s PayPal account is limited.
- You may need to go through a security check, so we can confirm your identity.
I hope this helps.
Cristina
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