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Hello ,
I need help please about a transaction that i did 27 days ago and its still in the pending statut and i dont know why even i contacted the person i sent the money to , he told me it s pending in his side too and there is no button or something to accept the payment i really need help to resolve this issue it s already a month and whenever i contact paypal support they send me an automated message about transactions possible statut, i dont need those kind of anser because am done waiting and i need an actual response about when my money is gonna be sent to my recepient or in another case how can i refund it into my balance again if it s not able to be sent .
NB :
- My trasaction ID : 1TV90533ND056690Y
- I payed this transaction directly via my paypal balance i didn't used a card or bank account
- Date of transaction 03/01/2019
- Statut of transaction : pending
- a screenshot : https://imgur.com/Dp8MmvZ
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No you don't always get the option to convert it, he needs to ADD $$$ as a receiving currency and then it should show up.
Advice is voluntary.
Kudos / Solution appreciated.
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Not sure why you sent dollars then !!!
They accept the euro currency in France.
Its probably pending because he hasn't added $$$ as a 'receiving currency' to his French paypal account, if he does then the payment should show up.
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if it's the case he should receive the payment and been asked t convert it in his local currency but he only got a statut saying ( " en attente " ) there is no button for him to confirm or decline the payment :
here is a screen of his french paypal :
https://ibb.co/pRhF0QW
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No you don't always get the option to convert it, he needs to ADD $$$ as a receiving currency and then it should show up.
Advice is voluntary.
Kudos / Solution appreciated.
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Glad it worked but its a shame you marked your own post as the solution rather than mine
Advice is voluntary.
Kudos / Solution appreciated.
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