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20 $ Transfer in pending statut since 27 days ?

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Contributor

20 $ Transfer in pending statut since 27 days ?

Hello ,
I need help please about a transaction that i did 27 days ago and its still in the pending statut and i dont know why even i contacted the person i sent the money to , he told me it s pending in his side too and there is no button or something to accept the payment i really need help to resolve this issue it s already a month and whenever i contact paypal support they send me an automated message about transactions possible statut, i dont need those kind of anser because am done waiting and i need an actual response about when my money is gonna be sent to my recepient or in another case how can i refund it into my balance again if it s not able to be sent .

NB :
- My trasaction ID : 1TV90533ND056690Y
- I payed this transaction directly via my paypal balance i didn't used a card or bank account
- Date of transaction 03/01/2019

- Statut of transaction : pending

- a screenshot : https://imgur.com/Dp8MmvZ

1 ACCEPTED SOLUTION

Accepted Solutions
Esteemed Advisor

Re: 20 $ Transfer in pending statut since 27 days ?

@ineedhelpplss

 

No you don't always get the option to convert it, he needs to ADD $$$ as a receiving currency and then it should show up.


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Kudos / Solution appreciated if I helped you.
7 REPLIES 7
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Esteemed Advisor

Re: 20 $ Transfer in pending statut since 27 days ?

@ineedhelpplss

 

What country is your seller in?

 


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: 20 $ Transfer in pending statut since 27 days ?

i sent the payment from my mexicain paypal to an european paypal ( france )

 

Esteemed Advisor

Re: 20 $ Transfer in pending statut since 27 days ?

@ineedhelpplss

 

Not sure why you sent dollars then !!!

They accept the euro currency in France.

Its probably pending because he hasn't added $$$ as a 'receiving currency' to his French paypal account, if he does then the payment should show up.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: 20 $ Transfer in pending statut since 27 days ?

if it's the case he should receive the payment and been asked t convert it in his local currency but he only got a statut saying ( " en attente " ) there is no button for him to confirm or decline the payment :
here is a screen of his french paypal :
https://ibb.co/pRhF0QW

Esteemed Advisor

Re: 20 $ Transfer in pending statut since 27 days ?

@ineedhelpplss

 

No you don't always get the option to convert it, he needs to ADD $$$ as a receiving currency and then it should show up.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: 20 $ Transfer in pending statut since 27 days ?

Thanks that really worked 🙂

Esteemed Advisor

Re: 20 $ Transfer in pending statut since 27 days ?

@ineedhelpplss

 

Glad it worked but its a shame you marked your own post as the solution rather than mine Smiley Frustrated


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.